Industry Matters - Powered by VGM
A podcast that delivers business solutions, best practices, government updates, reimbursement advice and more to home medical equipment, complex rehab, home accessibility, mastectomy and women's health providers, as well as orthotics and prosthetics practitioners.
Industry Matters - Powered by VGM
From Tanks to POCs: How Kinney Home Care Made the Switch
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In this episode of Industry Matters, Respiratory Edition, host Boone Lockard, VP of HME, Respiratory, & Wellness with VGM & Associates, sits down with Steve Palmer, General Manager of Kinney Home Care Equipment and Supplies, to discuss their journey transitioning from a traditional oxygen tank model to portable oxygen concentrators (POCs). Steve shares the operational challenges that drove the decision — from emergency tank deliveries to rising costs — and how Kinney used VGM's ROI calculator to build confidence in the financial case. He also talks about the critical role their respiratory clinicians played in gaining referral source buy-in, the efficiency gains they've seen in delivery routes, and what led them to choose Rhythm and the Rhythm Resolve as their POC partner. If you're a DMEPOS provider weighing the tank-to-POC transition, Steve's real-world experience and practical advice make this a must-listen.
Watch on YouTube: https://youtu.be/YfGe1M0Ql6s